Alex Bramley on The Art of SLO, Part 2
Alex Bramley continuous his conversation with Sven Johann. They start with what external and internal dependencies do with your availability requirements and how you calculate availability if you have a microservices dependency tree. They look into how you can introduce SLOs to your organisation. After that, they switch to measure user happiness with your monitoring system, measurement windows and how to report those results.
Read transcriptShow Notes
- SRE Workbook
- Implementing Service Level Objectives by Alex Hidalgo
- The Calculus of Service Availability
- Art of SLO Workshop)
- Google Customer Reliability Engineering blog
- Consequences of SLO violations
- Applying the escalation policy
- An example escalation policy
Chapter Marks
- 00:00:15 Welcome and intro
- 00:01:48 Dealing with internal dependencies
- 00:05:59 Dealing with external dependencies
- 00:08:33 Dependency trees
- 00:20:16 SLO communication, teaching and buy-in
- 00:28:48 How to measure
- 00:47:34 Measurement windows
- 00:52:02 SLO Reporting
- 00:54:39 Outro
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